Loading Reet Foods…
Reet Foods has a no-returns policy. Because many products are edible and customised, returns are not accepted once production or dispatch begins.
If you receive an incorrect or damaged order, contact us promptly with photos and order details so we can review the issue.
Approved refunds or replacements are handled case by case depending on product condition and order status.
Learn More
Common questions about our return policy, refund process, and order cancellations.
Because our corporate gift boxes, premium dry fruits, and custom hampers are edible and often custom-branded, we operate a strict no-returns policy once production or dispatch begins.
If you receive a damaged dry fruit gift box or luxury hamper, contact us within 48 hours with clear photographs and your order number. We will review and arrange a replacement.
Yes. If an incorrect product is delivered as part of a corporate gifting order, we will prioritize an immediate replacement or partial refund after verification.
Contact our Pune team by calling +91 9225130732 or emailing reetfoodspune@gmail.com with your order ID, photos of the issue, and a description of the problem.
No. Custom logo-branded gift boxes, foil-stamped corporate hampers, and personalized name-card gifts are made-to-order and are entirely non-returnable.
Approved refunds for bulk corporate gifting orders are processed within 5 to 7 business days to your original payment method or bank account via NEFT.
Our premium dry fruits are checked for quality and sealed in food-grade packaging at the time of dispatch. If you find an issue upon receipt, contact us within 24 hours with proof for review.
Yes, bulk corporate gifting order cancellations requested within 24 hours of confirmation may be accepted. Once production of custom hampers begins, cancellation is not possible.
Shipping charges are non-refundable. Only the product value is considered for eligible refund cases, subject to our refund policy review.
We aim for timely dispatch within agreed timelines. However, courier delays beyond our control are not eligible for refunds. We recommend placing Diwali gifting orders in advance.